Frequently Asked Questions

Everything you need to know about your Syrup® glow.

Are Syrup® Cosmetics products cruelty-free?

Yes, we are 100% cruelty-free. We never test our products or ingredients on animals, and we only work with suppliers who uphold the same ethical standards.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally take 7-14 business days.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return gently used products for a full refund or exchange.

Do you offer international shipping?

Yes, Syrup® ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your delivery address.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

Are your products suitable for sensitive skin?

Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend performing a patch test on a small area of skin before full application.